今天一早看到郵件,他們可以單方面取消的?
在 2012-9-5 上午1:42,"George Favvas" <
[email protected]>写道:Hello,
We've had to cancel your order for Sublime Text 2. We have issued your credit card a full refund. (It may take 1-2 business days for your bank statement to reflect this.)
When we suddenly saw a large volume of requests for a deal on Sublime Text, we reached out to the developer multiple times by phone and email with no response. After two weeks, we decided on our own initiative to create a deal and just make the purchases ourselves and buy licenses from Sublime using their volume pricing.
We were doing this as a service to our users and were not making any money on the deal.
However, Sublime later responded to us and stated that their volume pricing applies only in the case of multiple licenses being purchased for use by the same business, not multiple individuals. (This fact is not mentioned anywhere on their web site.)
Therefore, we have no option but to cancel these orders and refund our users. We are sorry for the inconvenience. Please feel free to request deals on other products and services you'd like to see.
Please free free to contact me directly via email, phone or Skype should you have any additional questions.
Sincerely,
George Favvas
Cofounder and CEO | Rewardli
(415) 505-2188
Skype: george.favvas
www.rewardli.com